The LightWork AI Newsletter: March Edition

Five weeks until the Renters' Rights Act. Here's a rundown of what you need to know, and what we've been building at LightWork AI.

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This month in the LightWork AI newsletter: the Renters' Rights Act is five weeks out, we've got a new integration live, and a story from one of our customers worth hearing.


Industry Signals

UK Rental Market Update: March 2026

Three compliance deadlines are converging on PRS professionals within weeks of each other. The government published the mandatory Renters' Rights Act information sheet last week. Every landlord and agent with an existing tenancy must serve it by 31 May or face a £7,000 fine. Meanwhile, Making Tax Digital goes live on 6 April, and the Renters' Rights Act itself takes effect on 1 May. On the demand-supply side, ONS data shows rental growth at its lowest since 2022, and small-scale landlords continue to exit at pace, with one-in-two now owning just one or two properties.

Three deadlines in six weeks. The agents who've already systematised their compliance workflows will take on the changes. Those who don't will struggle to keep up.

Click below to read the full update.

Key PRS News This Week | March 26
If you manage existing tenancies in England and haven’t yet downloaded the government’s new information sheet, you have until 31 May to serve it on every tenant or face a fine of up to £7,000. That’s one of three compliance deadlines converging on PRS professionals right now.

In Conversation With

How Wright Letting & Management Reduced Response Time to 11 Seconds with LightWork AI

Wright Letting & Management were losing time the way most agencies do with information going back and forth, staff chasing updates, and fragmented data across multiple platforms.

Then Felicity joined the team. Response times dropped from 2–4 hours to 11 seconds. Out-of-hours coverage went from zero to 57% of all conversations, a capability the team simply didn't have before.

See how they got there, straight from the team. Watch the interview →

Watch

What We've Been Building

LightWork AI x Alto: Integration Now Live

Your CRM shouldn't slow you down. Now it won't. If your agency runs on Alto, Lightwork AI now connects directly to your CRM. This means maintenance triage, resident communications, and compliance workflows all run automatically inside the system your team already uses every day.

No double-entry. No tab-switching. No chasing updates across platforms.

Already on Alto? Contact us to get set up today.

Learn more

The Renters' Rights Act is five weeks away. If your team is still handling compliance, maintenance, and resident comms manually, we'd love to show you a better way.

Ready to streamline your operations?

The Renters' Rights Act is five weeks away. If your team is still handling compliance, maintenance, and resident comms manually, we'd love to show you a better way.

Book a Demo