LightWork AI Integrates with Street.co.uk: Here’s What It Means for Your Agency

AI and automation are no longer a future possibility. For property teams across the UK, AI is already taking on the operational, repetitive work that consumes their day. And there's a moment when agents realise how much time they could be saving with AI integrated directly into their CRM.

That moment is now available to every Street.co.uk user.

LightWork AI is officially integrated with Street.co.uk, meaning Felicity, LightWork’s AI assistant, can now work directly with your Street.co.uk data to automate the day-to-day operational tasks that your team currently handles manually.

What the integration actually does

The LightWork x Street.co.uk integration connects your property, contact, and tenancy data in Street.co.uk with Felicity’s automation workflows. When a tenant raises a maintenance issue, when a new enquiry comes in, or when a compliance deadline is approaching, Felicity already has the context she needs from Street.co.uk to handle it.

That means no manual data entry, no copy-pasting between systems, and no relying on your team to act as the bridge between your CRM and your communications.

Three things Felicity handles from day one

1. Enquiries and viewing coordination, around the clock

Felicity responds to prospect enquiries instantly, checks availability, and books viewings automatically, using the live property data from Street.co.uk. A Sunday evening enquiry no longer means a Monday morning backlog.

2. Maintenance coordination, from report to resolution

When a tenant reports a fault, Felicity triages by urgency, assigns the right contractor, and manages updates until the job is closed. Your team gets notified when they actually need to intervene. Not for every message along the way.

3. Always-on resident communications

Rent reminders, move-in information, inspection notices, ad-hoc queries: Felicity handles the volume of routine communications that currently fills inboxes and interrupts your team throughout the day.

How to connect your Street.co.uk account

Interested in integrating LightWork AI with your Street.co.uk account? Get in touch with us at contact@lightwork.blue and our team will connect with you to arrange a demo and plan the integration around the features you need.

You can also find LightWork AI listed on the Street.co.uk integrations hub, where you’ll find further details about the integration and a direct link to get started.

“Street.co.uk is where agents run their business, so seamless integrations matter. Our Open API makes that possible, giving agents the flexibility to build a tech stack that fits how they operate. LightWork AI is a welcome addition.”

– Emma Martin, Product Marketing Manager, Street.co.uk

Why this matters

LightWork AI automates up to 80% of the repetitive operational tasks that property management teams deal with every day. For Street.co.uk users, the integration means that automation is now grounded in your existing data: no parallel system, no duplication, no extra admin to keep things in sync.

The goal has always been for Felicity to finish the job, not just start it. The Street.co.uk integration is another step towards that.

“Our integration with Street.co.uk is about making Felicity immediately useful for agents who are already running their business on Street.co.uk. The data is already there. This integration means Felicity can act on it. Agents don’t have to change how they work; they just stop doing the parts that can be automated.”

– Leonard Charlton, Co-founder, LightWork AI